Shipping Policy

 

SHIPPING:

We are Texas based and we ship all orders with USPS within U. S. Territories.

FREE SHIPPING  on ALL First Class Packages up to 12 ounces.

Orders of 3 Sets or more get a free upgrade to Priority Mail. 

International Orders are via Federal Express International. Checkout includes an estimate, but may not be accurate. You will be refunded or invoiced for the balance either way. 

SHIPPING TIME ESTIMATES: 

  • US First Class - 3-5 days
  • US Priority - 2-3 days
  • International First Class - 2-3 weeks
  • International Express - 3-4 days

Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply.

BEPO Nails cannot speed delays by Customs or Shipping Carriers.

READY TO SHIP:

Ready To Ship Sets are mailed the following business day. The listing will be CLEARLY MARKED as Ready to Ship. 

MADE TO ORDER:

This method is the bulk of what we do.  Made to Order Sets are not packed and ready. We do not begin until you order. Often your order goes into a lineup behind those who have already ordered and awaiting their time on Jodiann's workbench.  

 

Where's My Package? 

  •  If your order was marked as “delivered” by USPS and it’s missing; call your local postmaster first. Have your tracking number ready. In many cases GPS tracking can locate an errant delivery, determine where it was actually delivered.
  • Remember, post office personnel are required to retrieve your package and get it to you. 
  • Even if it's just one street over from you. Let them do it. 
  • You may also file a claim directly with USPS at
  • http://www.usps.com/help/claims.htm
  • Please let us know you are having a delivery problem. We can't speed things up, but we can be ready when contacted by USPS to give what info we have.